Current neuroscience tells a clear story: Emotional Intelligence is a key factor in driving performance, both personally and professionally. There is a direct correlation between Emotional Intelligence and factors such as relationships, wellbeing, effectiveness and quality of life – all of which directly impact the way people perform at work. Emotions drive people and people drive performance.
All too often, Emotional Intelligence is regarded as a ‘tick-box’ activity. It’s not – it impacts 85% of what we do and affects performance at every level within the organisation and beyond. While we offer workshops to teach the basic skills, coaching to develop competence, and a toolbox of practical tools for leaders to employ, Emotional Intelligence also forms the foundation for all our interventions and is an integral part of how we resolve people performance challenges.
Connection: Builds effective relationships by balancing multiple needs and creating the right emotions for people to get in synch.
Empathy: Recognises and appropriately responds to others’ emotions, building trust and significant relationships.
Interpersonal Communication: Displays the consistent ability to build solid relationships of trust and respect inside and outside of the organisation by empathic and active listening.
Drive for Results: Pursues everything with energy, drive, and a need to finish; does not give up before finishing, even in the face of resistance or setbacks; steadfastly pushes self and others for results.
Navigate Emotions: Able to manage feelings to assess the wisdom and energy they offer to maintain balance in times of complexity.
Resilience: Deals effectively with pressure. Remains optimistic and persistent, even under adversity. Quickly recovers from setbacks.
Self-Awareness: Understands personal behaviours, strengths and areas for development.
Strategic Agility: Drives business results by aligning the vision, mission, and values. Able to continuously adjust and adapt strategic direction in core business as a result of changing circumstances and build innovative ways to create value for an organisation.